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Multi-Chamber Seminar - ''Creating Customer Loyalty''
Name:
Multi-Chamber Seminar - ''Creating Customer Loyalty''
Date:
January 17, 2008
Time:
5:00 PM - 7:00 PM CST
Registration:
Sorry, registration for this event has been closed.
Event Description:
Presented by: Terry Bass of Chadons Resources, business coach serving Chicagoland
At this seminar, you will learn how any entrepreneur or organization that focuses on Creating Customer Loyalty produces incredible results.
- Learn why Creating Customer Loyalty is critical for any business to succeed.
- Who should be involved in the organization in creating customer loyalty.
- What 3 connections need to be understood to create customer loyalty.
- Where you can actually measure the effects of loyal customers.
- How you will actually make more money and spend less money when you have a strong loyal customer base.
- Why focusing on customer satisfaction sets the bar pretty low.
- The dramatic effect creating customer loyalty has on the bottom line.
- Real world steps that you need to focus on in creating customer loyalty.
In a world of similar product, pricing and processes, people focusing on creating and keeping customer loyalty (and how the organization focuses or not focuses on it) is going to be the differentiator of the business that thrives and the business that doesn’t survive. Come join us for the discussion.
About the speaker: Terry Bass was National Training Manager for an equipment service business where his duties included on how to provide outstanding customer service. As a business coach, Terry helps people succeed by working with individuals and organizations in setting/achieving goals and developing their skills to provide higher levels of success. Terry has been seen throughout chambers talking on such subjects as Networking, Strategic Planning and Customer Loyalty.
